Terms of service

Overview

Welcome to YEPNIVO.

These Terms of Service govern access to and use of https://yepnivo.com/, including browsing, purchasing products, and interacting with our online store.

YEPNIVO offers yoga leggings, bodysuits, sports bras, recovery slides, and related apparel and footwear.

By accessing our website or placing an order, customers agree to the terms applicable to their use and purchase, subject to rights provided by applicable law.

Our ecommerce store is operated through Shopify.

Use of Our Website

Customers agree to use our website lawfully and responsibly.

Users must not:

• Engage in fraudulent or deceptive transactions.

• Attempt unauthorized access to website systems.

• Interfere with website security or operation.

• Introduce malicious software.

• Use the website in violation of applicable laws.

• Misuse customer service, payment, or order processing systems.

We reserve the right to take reasonable steps to protect the website and customers against misuse.

Products and Descriptions

YEPNIVO offers clothing, sportswear, and footwear products.

We aim to provide accurate descriptions of product characteristics, sizes, colors, materials, pricing, and availability.

Product images are intended to represent the merchandise offered for sale.

Minor differences in appearance may arise from lighting, photography, or display settings.

Customers should review the available product descriptions and size information before ordering.

Products should be used in accordance with their intended purposes and any applicable care instructions.

Statements about product comfort, fit, or suitability should not be interpreted as medical advice or a guarantee of specific physical or therapeutic results.

Recovery slides and other footwear are sold as consumer products unless a specific product is lawfully identified and marketed for a regulated medical purpose.

Product Availability

Products are offered subject to availability.

Although we make reasonable efforts to maintain accurate stock information, inventory levels may change.

If an ordered product becomes unavailable, we will contact the customer and provide appropriate options, including cancellation or refund where applicable.

We do not guarantee the continued availability of every style, size, or color.

Pricing and Currency

Prices for customers shopping in the United States are displayed in the currency shown on the relevant storefront and checkout pages.

The final amount payable, including any applicable shipping charges and taxes, will be displayed before order confirmation.

We aim to maintain accurate pricing information.

If a material pricing error is identified before fulfillment, we will contact the customer and provide an appropriate resolution rather than impose an undisclosed additional charge.

Prices may change for future purchases.

Changes will not retroactively alter the price agreed upon for an accepted order, except where permitted by applicable law.

Orders and Acceptance

Placing an order constitutes an offer to purchase the selected merchandise.

After checkout, the customer may receive an automated order confirmation.

We reserve the right to review orders for payment authorization, availability, and suspected fraud.

If an order cannot be accepted or fulfilled, the customer will be notified and any payment collected for the canceled order will be refunded as required.

We may cancel orders where reasonably necessary to address payment failures, inventory shortages, fraud, or legal restrictions.

Payments

Customers may pay using the payment methods displayed during checkout.

Payment availability depends on the payment services enabled for the store and the customer's circumstances.

Payment transactions may be subject to verification and fraud prevention checks.

Customers agree to provide accurate billing information and to use payment methods they are authorized to use.

Shipping and Delivery

For eligible orders shipped to supported destinations in the United States, our standard processing time is 1–3 business days.

The estimated shipping transit time is 5–8 business days after dispatch.

The combined estimated delivery time is generally 6–11 business days, subject to the applicable processing schedule and unexpected delays.

Actual shipping charges and delivery restrictions are disclosed at checkout.

More detailed information is available in our separate Shipping Policy.

Returns and Refunds

YEPNIVO accepts eligible return requests made within 30 business days after receipt of the merchandise.

Returned items must meet the applicable requirements described in our Return & Refund Policy.

Approved refunds are submitted to the original payment method within 7 business days after refund approval.

Payment providers and financial institutions may require additional time to display the credit in the customer's account.

Return shipping responsibilities, return restrictions, and exchanges are explained in the Return & Refund Policy.

Customer Responsibilities

Customers agree to provide accurate and complete order information.

This includes:

• Contact information.

• Shipping address.

• Product selections.

• Payment information.

• Other details reasonably required to fulfill the order.

Customers should contact us promptly if they discover errors in their submitted information.

Intellectual Property

Unless otherwise indicated, the website's original text, design elements, business identifiers, and other materials owned by YEPNIVO are protected by applicable intellectual property laws.

Third-party trademarks, logos, and product-related intellectual property remain the property of their respective owners.

Access to the website does not grant permission to reproduce or commercially exploit protected material without authorization.

Nothing in these terms suggests that YEPNIVO owns trademarks belonging to other businesses.

Website Availability

We aim to maintain a functional and accessible online store.

Temporary interruptions may occur because of maintenance, technical problems, or service provider disruptions.

We may update website content and features where reasonably necessary.

We do not guarantee uninterrupted or error-free website access.

Product Use and Care

Customers should follow applicable product care instructions and use purchased products appropriately.

Clothing sizes and fit may vary by product design.

Sportswear and footwear are not substitutes for professional medical advice, diagnosis, or treatment.

We do not guarantee that any product will produce particular fitness, recovery, medical, or body-shaping outcomes unless such claims are specifically supported and legally permitted.

Limitation of Liability

To the extent permitted by applicable law, YEPNIVO is not responsible for losses caused solely by circumstances outside our reasonable control.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, including applicable rights relating to defective products, fraud, personal injury, or other protected consumer claims.

Customers retain all mandatory consumer rights provided by applicable law.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Customers should review our Privacy Policy for information about data processing and privacy rights.

Applicable Law and Disputes

These Terms are interpreted in accordance with applicable laws, taking into account mandatory consumer protection rules that may apply to customers in their location.

Nothing in these Terms deprives customers of legal protections that cannot be waived by agreement.

If a dispute arises, we encourage customers to contact our support team first so that we can attempt to resolve the issue fairly.

Customers retain the right to pursue remedies available under applicable law.

Changes to These Terms

YEPNIVO may update these Terms of Service to reflect changes in business operations or applicable legal requirements.

Updated terms will be published on our website.

Changes will not retroactively remove rights that apply to existing orders.

Contact Information

Store: YEPNIVO

Website: https://yepnivo.com/

Email: hello@yepnivo.com

Telephone: +44 7547 715248

Business Contact Address:

26 Sandringham Road
London E10 6HJ
United Kingdom

Thank you for choosing YEPNIVO.